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FAQ’s

How do I login?

You can login by simply entering the email address you used to join Pri-Med NOW. If you are not already registered, Click here and fill out the registration form.

How do I claim my credits?

Claim credits by submitting directly to your association. If the session is Mainpro+ certified the session ID will be listed on your certificate. If your session is Non-Certified there is no session ID but you can self claim credits. If the session is an OLA (Other Learning Activity) it is sponsored by industry and therefore not applicable for credits. For all activities you can complete a Linking Learning To Practice Exercise to claim even more credits. For more info click here.

How Do I Get Started?


Step 1 – Make an account
Click here and fill out the free registration form. You can choose either the Free-Basic Membership or Paid-Virtual Conference Pass.

Step 2 – Login
Login on the “My Account” page

Step 3 – Browse Programs
Visit the “On-Demand” library and select a program that interests you.

Step 4 – Add a program to your account and start watching!
After selecting a program click the “Register and Add to Agenda” button. The video will appear for you to start watching. It will also be added to your account to keep track of what you watched and later review.

Don’t forget to visit the virtual exhibits to network and find out more information about medically related exhibitors.

On-Demand FAQ’s

How do I watch an on-demand program?

From the On-Demand page click on the title of the session you are interested in viewing, then select the “Register and Add to Agenda” button. You will then see the video and can simply hit play and watch. 

I am not seeing the recordings.

Your site might be cached on your local machine.  Be sure to go into your browser tools and clear your local cache and try again.  

Can I add notes while watching?

You have the option to use our note-taking system while watching the webinar. Within the session detail page you will see a tab called “myNotes” You can add as many as you like and afterward export them.

How do I access my certificate?

Within the session detail, you will see a tab called Documents, click that and then Download your Certificate.  You are required to be registered for a session before you can download the PDF.  See above on how to register for a session.  

Are the Presentation Slides available to download?

If the speaker provided us with a copy of the presentation slides, they will be available to download. Within the session detail page click the Documents tab and you will see a downloadable PDF.

How can I submit an evaluation?

Within the session detail page you will see a tab called “Evaluate”. Just click the tab and the evaluation will appear. Fill out the questions and press submit.

UPDATES Virtual Conference FAQ’s

Why can’t I access the virtual conferences?

Our Fall 2020 Virtual Conference Series has now ended. Our 2021 virtual conference program will be announced shortly.

How do I access the recordings?

If you registered for the Fall 2020 Pri-Med UPDATES virtual conference series, you have access to watch video recordings of all the sessions that were presented. Go to the Conference Lobby and make sure you are logged in. Then click on the Recording button on the Lobby home page and select the video you would like to watch. Note: these video recordings are available until Dec 30, 2020 and are not eligible for Mainpro+ Group Learning Credits.

How do I access my certificate?

If you attended one of our Fall 2020 virtual conferences, please email [email protected] for help accessing your Certificate of Attendance.